Collection: Privacy
Privacy Policy
We are pleased that you are visiting our website and thank you for your interest! Protecting your privacy when using our website is important to us, so please take note of the following information on how we handle your data:
1. General information on the handling of personal data
You can visit our website without providing any personal information. Each time our website is accessed, usage data is transmitted by the respective internet browser and stored in log files, the so-called server log files, such as the date and time of access, the name of the accessed page, the amount of data transferred, and the requesting provider.
This data cannot be assigned to a specific person and is used solely to ensure the smooth operation of our website and to improve our offer.
Personal data is collected if you voluntarily provide it to us to execute a contract or when opening a customer account. Which data is collected can be seen from the respective input forms.
Deletion of your customer account is possible at any time and can be done by sending a message to the contact option described below. We store and use the data you provide for contract processing.
After the contract has been fully processed or your customer account has been deleted, your data will be blocked with regard to tax and commercial retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or we have reserved the right to further data use as permitted by law.
When contacting us (e.g. via contact form or email), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for answering your inquiry or for contacting you and the associated technical administration.
Your data will be deleted after final processing of your request, provided you wish this and there are no legal retention obligations to the contrary.
Furthermore, personal data is collected when you subscribe to our email newsletter. This data is used by us for our own advertising purposes in the form of our email newsletter, provided you have expressly consented as follows:
"Please send me regular and revocable at any time information about your product range by email."
You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to us. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list.
Furthermore, your email address will be stored and published when using the comment function on the website.
2. Disclosure of personal data for order processing
2.1 To fulfill our contractual obligations to our customers, we cooperate with external shipping partners. We pass on your name and delivery address exclusively for the purpose of delivering the goods to a shipping partner selected by us.
2.2 The personal data collected by us will be passed on to the transport company commissioned with the delivery, as far as this is necessary for the delivery of the goods. Your payment data will be passed on to the commissioned credit institution as part of the payment processing.
2.3 When paying via PayPal or one of the PayPal options (credit card, direct debit, purchase on account), payment processing is carried out via PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. PayPal reserves the right to carry out a credit check. Details can be found in the PayPal Privacy Policy.
2.4 When selecting a payment method via Stripe, payment processing is carried out via Stripe Payments Europe Ltd. The information you enter during the ordering process and your payment details are transmitted exclusively to Stripe for payment processing. Further information at https://stripe.com/de/privacy.
3. Cookies
Our website uses cookies to enable certain functions and to increase user-friendliness. Some cookies are deleted after the browser is closed, others remain permanently on your device and allow your browser to be recognized.
You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases or generally exclude them. If cookies are deactivated, the functionality of this website may be limited.
4. Use of videos (e.g. YouTube, Vimeo)
Our site uses plugins from YouTube and Vimeo to display embedded videos. When such pages are called up, a connection to the providers' servers is established. This may involve the processing of personal data. Further information can be found in the respective privacy policies:
5. Google AdWords Conversion Tracking
Our website uses Google AdWords Conversion Tracking. When clicking on an ad, a cookie is set that allows us to recognize whether a conversion has taken place. This cookie does not contain any personal data and expires after 30 days.
Further information can be found in the Google Privacy Policy.
6. Web analytics service
This website uses Google Analytics to analyze website usage. Cookies are used in the process. IP anonymization is activated. Your IP address will be shortened within the EU and not merged with other Google data.
You can prevent the storage of cookies by setting your browser accordingly or use the following plugin: Deactivate Google Analytics.
7. Retargeting / Remarketing / Referral advertising
Our website uses the Facebook Pixel and Google Remarketing functions to display personalized advertising. This is only done with your express consent. You can object to tracking at any time by deactivating personalized advertising in your browser or via the following links:
8. Your rights and contact
You have the right to free information about your stored personal data and the right to correction, blocking, or deletion of this data. If you have any questions about the collection, processing, or use of your personal data, for information, correction, blocking or deletion of data as well as the revocation of granted consents, please contact the contact details given in the imprint.
