Collection: Shipping and delivery
Shipping & Delivery
We process orders from Monday to Friday. Orders are processed within 1-2 business days after placing your order and shipped the next day after processing.
Please note that we do not ship on weekends. In situations where products are in high demand, processing time may take more than 3 business days.
| Country | Shipping Fee | Delivery Time |
|---|---|---|
| Austria | € 5.49 (insured parcel) | 1-4 business days |
| Germany | € 4.90 (insured parcel) | 1-3 business days |
| Belgium | € 5.49 (insured parcel) | 2-6 business days |
| Bulgaria | € 6.49 (insured parcel) | 2-6 business days |
| Denmark | € 5.49 (insured parcel) | 3-6 business days |
| Finland | € 6.49 (insured parcel) | 3-6 business days |
| France | € 5.49 (insured parcel) | 3-6 business days |
| Greece | € 6.49 (insured parcel) | 3-6 business days |
| Ireland | € 6.49 (insured parcel) | 3-6 business days |
| Italy | € 5.49 (insured parcel) | 2-5 business days |
| Croatia | € 6.49 (insured parcel) | 3-6 business days |
| Luxembourg | € 5.49 (insured parcel) | 3-6 business days |
| Monaco | € 5.49 (insured parcel) | 3-6 business days |
| Netherlands | € 5.49 (insured parcel) | 3-6 business days |
| Poland | € 5.49 (insured parcel) | 2-5 business days |
| Portugal | € 6.49 (insured parcel) | 3-6 business days |
| Romania | € 6.49 (insured parcel) | 3-6 business days |
| Sweden | € 5.49 (insured parcel) | 3-6 business days |
| Slovakia | € 5.49 (insured parcel) | 3-6 business days |
| Slovenia | € 5.49 (insured parcel) | 3-6 business days |
| Spain | € 5.49 (insured parcel) | 3-6 business days |
| Czech Republic | € 5.49 (insured parcel) | 3-6 business days |
| Hungary | € 5.49 (insured parcel) | 3-6 business days |
If information is incorrect or missing, we may need to contact you, which could cause delays.
Once you have received your shipping notification, delivery information can no longer be changed. Incorrect information results in the loss of any claim for replacement or refund.
If you are not at home at the time of delivery, the courier may leave a notification card with instructions on how and where to pick up your delivery.
FAQ:
WHERE CAN I FIND MORE INFORMATION ABOUT THE PRODUCTS?
All information and product benefits are on each product page. For further questions, our support team is happy to help.
THE PRODUCT I'M LOOKING FOR IS NO LONGER AVAILABLE :(
Many products are seasonal or quickly sold out. We recommend checking weekly for availability.
WHAT IF MY ORDER CONTAINS MISSING OR INCORRECT PRODUCTS?
Please contact us at office@seakingbracelets.com with your order number and a photo (file size under 1MB). We will resolve the issue as soon as possible.
HOW DO I KNOW MY ORDER WAS SUCCESSFULLY PLACED?
After purchase, you will receive a confirmation email with all details.
I WANT TO CHANGE MY ORDER. WHAT SHOULD I DO?
Changes can be requested by email up to 12:00 noon the following day.
HOW DOES THE CANCELLATION PROCESS WORK?
Cancellations are possible until 12:00 noon the following day after placing your order. After that, cancellations are no longer possible.
IS IT SAFE TO USE MY CREDIT CARD ON YOUR WEBSITE?
Yes, we use AES-256 encryption for maximum security.
I DIDN'T RECEIVE AN ORDER CONFIRMATION EMAIL
Please check your spam folder. If necessary, contact us for a new confirmation email.
CAN MY ORDER BE DELIVERED TO AN ADDRESS DIFFERENT FROM MY BILLING ADDRESS?
Yes, simply ensure the correct address at checkout.
WHAT IS THE RETURN & EXCHANGE POLICY?
Details can be found on our refund policy page. Our support team is happy to assist you.
Do you have a question? Don't hesitate to contact us.
Most emails are answered within 24 hours. We look forward to your feedback!
Damaged or Lost Products
If your product arrives damaged or is lost in transit, you can request a replacement or refund. Please send us a photo of the product in its received condition before returning it. Always use a tracking number for returns.
Possible Fees to be Covered
Return shipping costs to our German warehouse must be paid by the customer.
After receiving the return, you will receive a replacement product (delivery 2-5 business days) or a refund (credited within 2-5 business days).
